FAQ's
1. What are your products used for?
All products sold on our website are intended strictly for laboratory research purposes only. They are not for human or animal consumption.
2. Do you offer refunds or returns?
Due to the nature of our products, all sales are final. We do not accept returns or issue refunds once an order has been placed.
3. How long does shipping take?
Orders are typically processed within 24–48 hours. Delivery times may vary depending on your location and chosen shipping method.
4. What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you.
5. Are your products quality tested?
Yes. We are committed to providing high-quality, accurately labeled products to support reliable laboratory research.